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Most LudoCoins
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Top Five
This month to date:
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1.
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Balazs
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92
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2.
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Doug
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92
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3.
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Michelle
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91
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4.
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floyd
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68
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5.
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pamela
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60
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Top Five
Last month:
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1.
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pamela
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101
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2.
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Balazs
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88
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3.
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floyd
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76
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4.
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gladys
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52
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5.
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Lauree
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45
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Gambling Grumbles
Gambling Grumbles is committed to ensuring honesty and fair play in the Online Gambling Industry.
Please see Table of Reports below.
To Receive an email notifying you of any new reports that are posted please click on the link above the Gambling Grumbles reports below.
GAMBLING GRUMBLES is the free mediation service and can help you if:
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1) You feel that you have been treated unfairly by an on-line casino.
2) You have not been paid your winnings
3) You have not received the bonus as it was offered to you
4) You have received bad service or incorrect information
GAMBLING GRUMBLES is the site to consult to see what experiences others have had.
Visit the reports before you open an account at a casino.
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GAMBLING GRUMBLES will contact the casino once it receives a valid complaint.
Reputation is vital to the prosperity of a casino. Therefore, most casinos will cooperate with Gambling Grumbles investigations to avoid a negative report.
Whilst Gambling Grumbles cannot guarantee results, it does its best to resolve all disputes.
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REQUIREMENTS OF THE PLAYER:
1) Gambling Grumbles requires that you have contacted the casino yourself at least once.
2) You must tell us what the casino replied (or whether it ignored your complaint).
3) Different casinos have different rules, especially in regards to bonuses, and it is your responsibility to read what they have posted on their websites.
4) You are obliged to follow the posted terms and conditions of the bonus. If you meet the wagering requirement and other terms you should be paid.
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REQUIREMENTS OF THE CASINO
1) It is the casino’s responsibility to live up to the promise it has made.
2) If the player accepts a bonus offer, the casino is bound to the terms of the offer.
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INVALID COMPLAINTS
If Gambling Grumbles feels that the complaint is invalid:
1) You will be informed and given the reason.
2) The casino will not be contacted.
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Please see Table of Reports below
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UNACCEPTABLE BEHAVIOUR
Your claim will not be met if there is evidence of:
1) Opening multiple accounts
2) Use of false or misleading information
3) False claims or tampering with screen shots
4) Charging back losses
5) Other dishonest behaviour
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SUCCESSFUL MEDIATION
It is Gambling Grumbles’ experience that most complaints are the result of misunderstandings between the player and the casino and can be resolved through mediation. It is in these cases that Gambling Grumbles is most effective.
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GAMBLING GRUMBLES’ POLICY
1) In no case will Gambling Grumbles allow advertising considerations to play a role in dealings with a casino. A complaint against the biggest advertiser will be treated in the same way as a casino which has never advertised. On the other hand, we don't believe that those few dishonest casinos are too happy to have Gambling Grumbles exist so they will be less likely to advertise.
2) Your full name will never be published on Gambling Grumbles (although you may be referred to you by your first name, last initial, and city) and -- whether the casino agrees with you or not -- a report will be placed on the Gambling Grumbles website so that others can determine for themselves if they want to play there.
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SENDING A GRUMBLE
1) Register with Gambling Grumbles (only one registration required)
2) Please send an email message to report the details of your Grumble.
3) Provide as much information as possible, including what attempts you have made to get the casino to settle problem
4) Supply the e-mail address you use for your casino account.
5) You might be asked for more details if Gambling Grumbles needs these before approaching the casino.
You will receive acknowledgement of receipt of your complaint and will be told whether and how Gambling Grumbles will proceed.
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WHO ARE BEHIND GAMBLING GRUMBLES
GAMBLING GRUMBLES was operated by Gambling.com until the site was sold in December 2003.
It was the brainchild of Steve Russo who set up and ran Gambling Grumbles until handing over to Julie Sidwell. Steve is back and is again mediator and manager at the new Gambling Grumbles.
Graeme Levin, the founder and operator of Gambling.com until it was sold in 2003, is the founder and owner of GamblingGrumbles.com and the new Gambling Grumbles. Graeme is highly respected in the industry and was a doyen of the Online Gambling Industry, being involved since 1996.
Both Steve and Graeme gamble and understand what’s important to player and casino alike.
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Gambling Grumbles Reports
All the Gambling Grumbles mediation reports are listed below.
You can order the listings by clicking on the appropriate column heading:
- Report Date (most recent first)
- Mediation Outcome (Most successful outcomes first)
- Casinos (Alphabetically)
- Software Suppliers (Alphabetically)
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 | Click on Casino | Mediation Outcome | View Report | Summary | Software | Report Date |
 | 7Spins Casino |  | Quick, Easy, Settlement | One e-mail from Gambling Grumbles resulted in the player being paid after a two-month delay. |  | April 2010 |
 | African Palace Casino |  | Pays, at last. | No explanation by the casino, but the player did get paid. |  | May 2010 |
| African Palace Casino |  | Waiting for Installment Payments | A lot of delays, a lot of paper work, and eventually installment payments. | | June 2010 |
 | Aladdin's Gold Casino | | Honestly, a Lot of Red Tape | The casino's bureaucracy made it difficult, but the player wound up with her money. |  | January 2010 |
 | Betsafe Casino | | The right answer from the right man | When the right man got involved, the casino paid quickly. |  | June 2010 |
 | Big Dollar Casino |  | No violation, no payout | It hasn't paid the player and ignores all e-mails. |  | May 2010 |
 | Bingo Las Vegas |  | Double log in means no winnings | Who's telling the truth? You decide. | | May 2010 |
| Bingo Las Vegas | | A simple dispute made difficult | In a dispute which should have been simple, but was made complicated, the casino refused to pay out winnings. | | June 2010 |
 | BlackLights Casino | | If only they were all this easy | Gambling Grumbles wrote to the casino and the player got his money within a day. | | June 2010 |
 | Casino 770 | | More than one account? | Gambling Grumbles got the player's 500 GBP deposit returned, but it kept his winnings. |  | April 2010 |
 | Casino Action | | Wrongly Named | The casino won't pay and won't explain why. | | May 2010 |
 | Casino Club | | All's Well That Ends Well. | For two years the player tried to get his deposit back. The casino said it was a misunderstanding and sent it to him |  | March 2010 |
 | Casino Last Minute | | Silenzio! | It owes the player 2000 Euros, won't pay, and won't answer e-mails. |  | March 2010 |
 | Casino Splendido | | A splendid ripoff | The casino refuses to return the deposit of a customer it won't allow to play. | | June 2010 |
 | Cleopatras Palace | | What are the Terms and Conditions? | The player was so obviously wrong that we didn't even contact the casino. | | November 2009 |
 | Club Player Casino | | Simply Misunderstandings | It told Gambling Grumbles it would pay the player -- but never did. | | April 2010 |
 | Club World Casino | | A Particularly Happy Result | Gambling Grumbles helped a university student collect almost 30,000 GBP. | | April 2010 |
 | Eldorado Palace | | Going three steps further than Catch 22 | The casino won't pay and won't talk. |  | January 2010 |
 | Gamblers Palace | | A long road to the bank | Paid -- finally! |  | January 2010 |
 | iNetBet | | Here are the facts. You decide. | The casino agreed to return the deposit, but is that enough? | | March 2010 |
 | Littlewoods Casino | | The Best Possible Ending. | It locked out the player, but only after paying him. |  | March 2010 |
 | Lock Casino | | Keeping even the deposit | The evidence was against the player -- but not ironclad. | | May 2010 |
 | Luck3 Casino | | Paid in Time for Christmas | It was only $10, but it meant that a little girl in Lithuania could get her Christmas book. | | December 2009 |
 | One Club Casino | | Refund, yes. Explanation, no. | Gambling Grumbles got the player's deposit returned, but no clear explanation of why his winnings weren't paid. | | March 2010 |
 | Rushmore Casino | | Vindication and payment | One stubborn player, a lot of supporters, and -- in the end -- the casino reversed its position and paid. | | June 2010 |
 | Slots Oasis Casino | | Always read the T&Cs! | The player did not get over $50,000 in winnings because he failed to follow one simple rule. | | April 2010 |
 | Slots Of Fortune | | Payment refused, inquiry ignored | The casino says the player is a "bonus abuser" but will not discuss it. |  | July 2010 |
 | Spin Palace Casino | | A smiling face but no payout | Using faked ID cost the player his money | | June 2010 |
 | Sportsbook.com Casino | | Intelligence, heart, and authority | The casino knows what good customer relations means. |  | January 2010 |
| Sportsbook.com Casino | | A Grumble that wasn't really Work | It took Gambling Grumbles 11 hours and 17 minutes to get the player paid. | | February 2010 |
 | Thebes Casino | | The kind of dispute we like -- easily solved. | The ID went missing but Gambling Grumbles solved the problem. | | July 2010 |
 | Titan Casino | | Very Muddy Waters | We just don't know who was right in this dispute. | | March 2010 |
 | Tower Gaming | | The gamble goes far beyond what you thought. | The player would rather lose both winnings and bonus than give them her passport -- and we agree with her. | | March 2010 |
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Black List
Below is a Black List of casinos. It is a summary of all the casinos blacklisted by at least 35% of prominent online gambling portals and ranked in order mention. Unfavourable outcomes on Gambling Grumbles are included.
If a casino is placed on numerous black lists, there is a reasonable probability that the accusations are well founded.
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| Rank | | Casino Name | Software | Reasons |
| 1 |  | Club Player, Slots of Vegas, Dreams, Palace of Chance | | Non Payment of Winnings. Unresponsive Customer Service. See Gambling Grumbles Dispute. |
| 2 |  | Bet Royal, Cool Cat, Cirrus | | Non Payment of Winnings. Unresponsive Customer Service. |
| 3 |  | Casino Grand Bay | | Unethical Business Practice. Breach of Contracts. |
| 4 |  | The Virtual, VIP Lounge, Wild Vegas, Prism | | Non Payment of Winnings. Unresponsive Customer Service. |
| 5 |  | Lake Palace Casino | | Unethical Business Practice. Breach of Contracts. Suspected Thievery. |
| 6 |  | Belle Vegas Online | | Unethical Business Practice. Breach of Contracts. Suspected Thievery. |
| 7 |  | Jupiter Club Casino | | Unethical Business Practice. Breach of Contracts. Suspected Thievery. |
| 8 |  | Fortune Junction | | Unethical Business Practice. Breach of Contracts. |
| 9 |  | Road House Reels | | Unethical Business Practice. Breach of Contracts. |
| 10 |  | Jackpot Wheel | | Unethical Business Practice. Breach of Contracts. |
| 11 |  | Villa Fortuna Casino | | Non Payment of Winnings. Breach of Contracts. |
| 12 |  | Gold Betting |  | Non Payment of Winnings. Unfair Game Play. Divergent Game Play Fun vs Real Mode. |
| 13 |  | Casinobar | | Questionable Software. Dealing Blackjack Seconds. Unresponsive Customer Service. |
| 14 |  | Eldorado Palace | | Partial Payments. Unresponive Customer Service. See Gambling Grumbles Report. Confiscation of Winnings. |
| 15 |  | Absolute Poker | | Super User Access to Cheat. Accusations of Colluding. |
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Watch List of Casinos
Below are casinos blacklisted by at least 20% of other portals but which weren't listed sufficient times to make it to the Black List.
They are ranked by the number of times they were blacklisted.
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| Rank | | Casino Name | Software | Reasons |
| 1 |  | Silver Sands Casino | | Confiscation of Winnings. Awarded "Worst Player Experience" by CasinoMeister. Unethical Business Practices. Poor Management. Numerous Customer Complaints. |
| 2 |  | Big Dollar Casino | | Unethical Business Practice. Breach of Contracts. Non Payment of Winnings. See Gambling Grumbles Report. |
| 3 |  | Mapau Casino |  | Non Payment of Winnings. Unresponsive Customer Service. Numerous Customer Complaints. |
| 4 |  | Slots Alley |  | Non Payment of Winnings. Poor Software. |
| 5 |  | Mapau Bingo | | Non Payment of Winnings. Unresponsive Customer Service. Numerous Customer Complaints. |
| 6 |  | African Palace | | Non Payment of Winnings. Slow Payments. |
| 7 |  | Players Vegas | | Non Payment of Winnings. Unfair Game Play. |
| 8 |  | Lucky Dog Sports | | Non Payment of Winnings. Unfair Game Play. |
| 9 |  | Captain Jack Casino | | Unethical Business Practice. Non Payment of Winnings. Confiscation of Winnings. Unresponsive Customer Service. |
| 10 |  | Casino Last Minute |  | Non Payment of Winnings. Unprofessional Customer Service. See Gambling Grumbles Report. |
| 11 |  | Goldgate Casino | | Non Payment of Winnings. Unresponsive Customer Service. Numerous Customer Complaints. |
| 12 |  | Ring Master Casino | | Unethical Business Practice. Bonus Restrictions. Unresponsive Customer Service. |
| 13 |  | Bingo Las Vegas | | Non Payment of Winnings. Unresponsive Customer Service. See Gambling Grumbles Report. |
| 14 |  | Strykke Casino | | Non Payment of Winings. Unresponsive Customer Service. See Gambling Grumbles Report. |
| 15 |  | Powerbet | | Confiscation of Winnings. Awarded "Worst Player Experience" by CasinoMeister. Unethical Business Practices. Poor Management. |
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Recommended Online Casinos
Chose your casino with confidence
Most gambling portals recommend online casinos. The list of recommended online casinos below is a combination from a large number of other sites.
The recommended online casinos are presented in the order of most frequent recommendation weighted by the position on the recommended casino list.
RecommendedOnlineCasinos.com believes the following list gives you the best information about which casinos offer the best terms, are the most trustworthy and have the best service.
Using this recommended online casinos list will save you the task of shopping around and will help you to choose a casino with confidence.
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| Rank | | Click on Casino | Reasons | Software | Bonus & How to Claim | Terms | US | Download Software |
| 1 | | Rushmore Casino | Software, VIP Program, Game Variety, Speedy Payouts, Graphics, US Players Accepted, Customer Service, Credit Card Acceptance Rate | | Bonus
Bonus
EXCLUSIVE BONUS:
200% to $400 on First 3 Deposits.
to $1,200 Total.
Additional Bonus
COMPARE REGULAR BONUS:
100% to $400 on 1st Deposit Plus
100% to $488 on 2nd Deposit
How to Claim
Codes for 1st 3 deposits: Gport1, Gport2, Gport3. Enter in 'Redeem Coupons' section after depositing but before wagering.
| Bonus TermsRushmore Casino
BONUS TERMS
Coupon Codes for First 3 Deposits:
Gport1, Gport2, Gport3.
Valid for table games & slots.
Wager 15 x (Deposit + Bonus).
|  | Download |
| 2 |  | Online Vegas Casino | Reputation, Software, Bonus offering, Customer Service, Deposit Choices |  | Bonus
Bonus
100% to $500 on 1st Deposit
Additional Bonus
Match Bonuses on Next 9 Deposits. to $5,000 Total.
How to Claim
Online Vegas adds 1st bonus automatically.
Email casino support for bonuses 2-10.
| Bonus TermsOnline Vegas Casino
BONUS TERMS
10 x (Deposit + Bonus)
| | Download |
| 3 |  | Go Casino | Big Tournament Payouts, Software, Good Security, Game Variety | | Bonus
Bonus
100% to $1,000 on 1st Deposit
Additional Bonus
Match Bonuses on Next 19 Deposits to $20,000 Total
How to Claim
Go Casino adds 1st bonus automatically.
Email casino support for bonuses 2-20.
| Bonus TermsGo Casino
BONUS TERMS
10 x (Deposit + Bonus)
| | Download |
| 4 |  | Cherry Red Casino | US Players Accepted, Bonus Offering, Software, Fast Payouts, Customer Service | | Bonus
Bonus
EXCLUSIVE BONUS:
200% to $400 on 1st Deposit
Additional Bonus
ADDITIONAL EXCLUSIVE BONUS:
200% to $400 on 2nd & 3rd Deposits
How to Claim
Codes for 1st 3 deposits: Gport1, Gport2, Gport3. Enter in 'Redeem Coupons' section after depositing but before wagering.
| Bonus TermsCherry Red Casino
BONUS TERMS
Coupon Codes for First 3 Deposits:
Gport1, Gport2, Gport3.
Valid for table games & slots.
Wager 25 x (Deposit + Bonus).
Winnings derived from bonus can be cashed out, but not the bonus itself.
| | Download |
| 5 |  | Millionaire Casino | Tourmanent payouts, Bonus Offering, Customer Service, VIP Program | | Bonus
Bonus
100% to $2000 on 1st Deposit
Additional Bonus
100% to $1000 on 2nd Deposit
100% to $2000 on 3rd Deposit
How to Claim
Added automatically & instantly after each deposit.
| Bonus TermsMillionaire Casino
BONUS TERMS
20 x (Deposit + Bonus). All winnings from bonus are cashable.
| | Download |
| 6 | | Slots Oasis | Games Variety, Software, Secure Deposits, Online Support, Payout Percentage, Casino Design, US Players Accepted | | Bonus
Bonus
400% to $4,000
Additional Bonus
150% to $750 on Weekends
How to Claim
Enter code 4000FREE in 'Redeem Coupons' section after depositing but before wagering.
| Bonus TermsSlots Oasis
BONUS TERMS
Wager 20 x (Deposit + Bonus) at
Slots Oasis Casino.
Winnings derived from bonus can be cashed out.
| | Download |
| 7 |  | Rome Casino | Customer Service, Bonus Offering, Software | | Bonus
Bonus
200% to $1,000
Additional Bonus
200% to $1,000 on Deposits 1-3.
150% to $1,000 on Deposits 4-6.
100% to $1,000 on Deposits 7-9.
You bargain bonus for 10th Deposit.
How to Claim
Rome Casino adds bonus automatically within minutes of depositing.
Players should not make any wagers until bonus received.
| Bonus TermsRome Casino
BONUS TERMS
20 x (Deposit + Bonus)
| | Download |
| 8 |  | Bodog Casino | Casino School, Software, Mobile, Customer Service, Security, US Players Accepted | | Bonus
Bonus
10% Signup Bonus with
No Maximum
Additional Bonus
No
How to Claim
Bodog Casino adds bonus automatically within 30 mins of deposit.
| Bonus TermsBodog Casino
BONUS TERMS
Wager 15 x (deposit + bonus) to cash out.
| | Download |
| 9 |  | English Harbour Casino | Games Variety, Customer Service, Bonus Offerings, Payout Percentage | | Bonus
Bonus
$5 No Deposit
Additional Bonus
100% to $200 on First 4 Deposits
How to Claim
No Deposit Bonus added automatically within 24 hours.
Match Bonus is automatic & instant after depositing.
| Bonus TermsEnglish Harbour Casino
BONUS TERMS
$5 No Deposit: 20 x Bonus. Max cashout is $50.
100% Match: 20 x (Deposit + Bonus).
Only bonus winnings are cashable.
| | Download |
| 10 |  | Las Vegas USA | Software, Secure Deposit, Customer Service, US Players Accepted, Game Variety | | Bonus
Bonus
125% to $100 PLUS
25% on rest of deposit
Additional Bonus
No
How to Claim
Added automatically after depositing.
| Bonus TermsLas Vegas USA
BONUS TERMS
40 x (Deposit + Bonus)
| | Download |
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Blackjack is the only casino game an amateur can learn to play and at which he can definitely win.
Lawrence Revere from “Playing Blackjack as a Business”
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